Nurtide / Support

Here when you need a hand.

Answers for getting started, syncing, exporting, and keeping your family’s journal in good shape.

Start with the basics

Nurtide is designed to work offline. Create a baby profile, use the quick actions on Today, and add or edit entries later when you have more time. iCloud sync is optional and becomes available when you’re signed in with your Apple Account.

Sharing a profile

Open the baby profile, choose People and access, then invite someone using Apple’s sharing flow. Sharing is profile-specific and can be revoked in Nurtide. Invite only people you trust with sensitive child or health information.

Export and backups

Use Data & Sync in Settings to create a local backup or export active entries as PDF or CSV. Exported files can contain sensitive information, so store and share them carefully.

Something isn’t working?

When contacting support, include your device model, iOS/iPadOS/macOS version, Nurtide version, and a short description of what happened. Please don’t send baby names, medical details, screenshots with personal information, or backup files unless specifically requested through a secure channel.

Support contact

software@webblazer.de

Contact support

Tell us what happened and we will get back to you by email. Please do not include baby names, medical details, private screenshots, or backup files.

Do not send sensitive health or family information. This form does not accept file uploads.